The subject of job satisfaction was the focus of researchers for decades, until the early twenty-first century when research on it has been practically ceased*. However, HR practitioners still have many doubts about to what extend job satisfaction is important to achieve high results at work, which factors cause it and how to measure it.** So what should they know?
Considering job satisfaction we think about a pleasurable or positive emotional state resulting from the appraisal of one?s job or job experience. Previous studies have shown that job satisfaction can be i.a. connected to:*
- employee retention
- customer satisfaction
- employee productivity
- organizational citizenship behavior
- task performance of substantial magnitude
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